We've been at this a while and in order to better serve our customers, we've compiled the answers to the most frequently asked questions here.
It is essential that you measure over your pants and pants belt using a tape measure –
this will ensure that your gun belt will fit properly!
The Ranger style belt, (the darker gun belt) has billets that are overlaid onto the ‘base belt’.
The Tapered style (the lighter one) is one continuous piece of leather (also lined) but the ends on both sides are thinned slightly to allow for the buckle, keeper, and belt tip.
Marston Gunleather is a custom shop and as such we have many, many options available, if you don’t see what you want call, text, or email!
If you wish to pay via credit card you have two payment options, PayPal or Secure Credit Card processor.
With our standard processing we accept Visa and MasterCard.
If you choose PayPal we can accept an online check and any/all of the charge cards that they process.
YOU DO NOT have to have a PayPal account to use PayPal, you just have to enter your information.
*Please note that our credit card processor DOES NOT keep any of your credit information on file.
Checking out with our shopping cart is quite simple and your information is not saved for any mailing lists. You do not have to register, etc., to use our cart just give the standard billing and shipping information.
Should you have any questions about the merchandise, please don’t hesitate to call or email. Our goal is to provide you with personal service so that you are happy with your purchase!
**The waiting list is currently 12 to 16 weeks.
All of our leather goods are hand-crafted to your order one at a time – with attention to workmanship and quality.
It may or may not take the full amount to receive your order we are thankful for your order AND your patience
…we want to have the freedom to do the job right!
**In the unlikely event that your product is DAMAGED:
This must be reported within 72 hours!
Please save all packing material for inspection.
We ship to the United States and worldwide per our choice of a shipper. Our items are sent via USPS Priority Mail. Remember all of our items are custom made to your order and Walt Marston personally makes each and every item which means you are assured of superb quality and construction as our reputation depends upon it. We use a flat rate shipping of 24.95 for all gun rigs, and 10.95 for anything other than that. If you have any questions about shipping please call us at 423-743-3580.
**Overseas Ordering and Shipping
We do accept orders and ship products worldwide. The majority of our overseas customers use PayPal as a preferred payment method and we do accept payment for overseas items also via Western Union. If you prefer to use the Western Union method of payment you will have to call us to place your order and we will tell you the total amount for your order and the shipping cost associated with it.
Please select your measurements, options, and choices with extreme care as our custom made leather products are made specifically for you and there are NO RETURNS OR REFUNDS.
*If you place an order and discover you made a mistake contact us immediately and if we haven’t started making your order we will be able to make the correction.
Each and every one of our items are custom made at the time you order it. It is assumed that you will have double checked all details in advance of placing your order.
If we do make an exception and agree to a return there will be a 30% re-stocking fee.
We guarantee our workmanship and quality of materials. Our policy is SIMPLE: to give you a finished piece of which you can be proud.
Pay with confidence.